Dynamics 365 Customer engagement

Microsoft Dynamics 365 Customer Engagement (CE) is a cloud-based customer relationship management (CRM) solution which focuses on enhancing the customer relationship for any organization. It helps to drive sales productivity and enhances the value of marketing activities through social insights, business intelligence and campaign management. Microsoft Dynamics 365 CE streamlines the way employees of an organisation communicate and enhance their ability to collaborate.

Power by embedded business intelligence, D365 customer engagement offers powerful functionalities through its suite of applications. Customers can choose all\some of the business apps below to fulfil the organization needs.

  • D365 Sales Automation
  • D365 Customer Service
  • D365 Marketing Automation
  • D365 Field services
  • D365 Project Service Automation
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Faster Lead Generation

With the vast and mindful use of multi-channel marketing campaigns, providing customers with personalised buyer experience, using professional social media handles like LinkedIn and by simplifying the event management – Microsoft Dynamics 365 Customer Engagement helps clients with faster lead generation and an extraordinary marketing strategy.

Aligns Sales and Marketing

Microsoft Dynamics 365 CE shares one source of information about contacts, leads and customers to deliver consistent results across the buyer’s journey. With the help of account-based marketing, the solution closes more deals. It moves prospects efficiently through the marketing and sales funnel with automated workflows to hand off sales-ready leads

Smart Decision Making

With Microsoft Dynamics 365 CE users can avail exclusive dashboards and marketing analysers and seamlessly monitor myriad marketing channels. Be it arranging a customer survey or improving social engagements – the solution does it all.

Sales Management

Starting from prioritising leads, using the latest business intelligence tools to enhance relationship management to taking care of partner management to enhance sales productivity and performance – Microsoft Dynamics 365 CE functions as the perfect sales management platform and provides users with the best of business benefits.

Modern and Innovative

The cloud-based Microsoft Dynamics 365 CE accelerate time to market and adapt the application as per requirement without any hassle. The solution transforms customers interaction with deep insights powered by Artificial Intelligence and helps business to get the best possible outcome.

Enhanced Customer Service Experience

Enhances the customer experience by enabling service agents with the optimized interface that shows up the relevant information and help quickly assist the customer and create the happy customer experience everytime

Our solution offerings that accelerate your business growth

Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
A leading cloud-based CRM solution to maximize sales productivity and improve the value of marketing efforts.
Dynamics 365 Business central
Dynamics 365 Business central
A cloud-based analytics service that not only gives customers a single view of critical most business data but also enables self-service reporting.
Power BI
Power BI
A cloud-based analytics service that not only gives customers a single view of critical most business data but also enables self-service reporting.

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